FOR FAMILIES & INDIVIDUALS
Before you send the money. Before you share the code. Before you click the link.
Scams can arrive as a bank alert, a shopping deal or a message from someone you trust. Learn how to check the story, protect your accounts and help your family make safer decisions.
Request a family sessionPRACTICAL ONLINE AWARENESS
You should not have to learn through a loss.
“It’s me. I need money urgently.”
Practise checking urgent requests, fake sellers and payment changes through a separate, trusted route.
“Someone has taken over my account.”
Learn to set up stronger passwords, multi-factor authentication and recovery options before you need them.
“Who is my child talking to online?”
Talk about strangers, oversharing and privacy settings without making every conversation a confrontation.
“My phone is gone. Are my photos, contacts and files gone too?”
A lost, stolen or damaged phone should not mean losing years of memories and important information. Learn to back up your data, check that you can restore it and keep recovery options beyond one device.
“I clicked it. What do I do now?”
Prepare a simple response plan for suspicious messages, lost devices and compromised accounts, including where to seek help.
Not sure where to start?
Take the free self-check to find the habits you want help with.
Check my everyday habitsIs this the same as a Family Security Checkup?
No. Awareness sessions teach safer habits. A Family Security Checkup is a separately scoped review of agreed accounts, devices, and settings. Ask us about the option that fits your needs.
Are sessions recorded?
Recording is not assumed. Any proposed recording and its use would be explained and agreed before the session.